I recently read the wonderful book “On the Design of Stable Systems”, by Jerry Weinberg and Daniela Weinberg. I came across a principle that I had not heard of before called “Cannon’s Polarity Principle”. Cannon’s Polarity Principle can be stated as the strategy that a system can use to overcome noise by supplying its own opposing actions. If a system relies on an uncertain environment to supply the opposing factor to one of its regulatory mechanisms, that mechanism must have a much more refined model. By supplying its own opposing factor, it can get away with a much simpler model of the environment.
This principle is one of those things that is profound yet very simple. The Weinbergs give the example of a sticky knob on a gas stove to explain this idea. If the knob is sticky then it is tricky to raise the flame to the precise point we would like it to be. Due to the “stickiness” we will try to apply much more force than needed and inadvertently overshoot, going past the desired point. The result is that the flame is at a much higher setting. When we try to turn the flame down we are still in the same situation and again go past the point where we would like to be.
What we can do instead is to use one hand to push against the direction we would like and then slowly try to turn the knob with our other hand. With this approach we can be much more refined and be at our desired position. By working “against” our own goal, we make precise adjustment possible in the face of an unknown, but small, amount of stickiness.
This got me thinking. There are several times where we apply opposing forces to slow us down, to take the time to reach the correct decision (precise adjustment). One of my favorite Toyotaism is – Go slow to go fast. This makes a lot of sense in the light of the Polarity Principle. Any time we are doing a root cause analysis, we are prone to a plethora of biases including confirmation bias – selectively looking for ideas that reinforce our thinking, and availability bias – latching on to the first idea because that was the immediate idea we came up with. These biases might make us jump to unwarranted conclusions to address symptoms, and not addressing the root problem(s). The Polarity Principle would advise us to slow down.
I will finish this short and sweet with an apt Zen saying:
The one who is good at shooting does not hit the center of the arrow.
Always keep on learning…
In case you missed it, my last post was Contextual Why: